Second Life has failed to connect to its server. This message can appear because you are not connected to the Internet; because your router or firewall is blocking Second Life network access; because third-party software (such as firewall or internet security software) is blocking Second Life; or because the Second Life servers are offline.

First, make sure you can reach a common web site like Google. If you cannot connect to Google, the problem is probably with your network or your Internet Service Provider.

Next, check the Second Life Status web page to make sure the servers are up.

If the servers are up but you are still having problems, please visit Second Life Help for assistance:

http://www.secondlife.com/help/